Jomlah Express website, its partners, affiliates (collectively, the “Jomlah Express”, “Website," “we," “mobile app," “Our app," “us," or “our" or “partner") recognize the importance of protecting the privacy of all consumers (“you” or “user” or “customer” ) who access and/or use, whether as a guest or a registered user, our websites, or portions of our websites, including any content, functionality and services offered on or through our websites, any webpages, our online or offline mobile applications that run on smart phones, tablets and other devices which provide dedicated non-browser-based interaction between you and our sites (all of which are collectively called our “Sites").
This Privacy Policy aims to give you information on how the Company collects and processes your personal data through your use of any of its Sites, including any data you may provide through this Site when you register or sign in on any of our Sites, purchase a product or service or take part in a competition.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements these other notices and is not intended to override them.
The Sites are not intended for children and we do not knowingly collect data relating to children. Our Sites are not intended for use by persons under 13 years of age without legal parental or guardian consent. No one under age 13 may provide any personal information to or on our Sites without legal parental or guardian consent. We do not knowingly collect personal information from persons under 13 if such information is provided without legal parental or guardian consent. If you are under 13, do not use or provide any information on our Sites, or on or through any of their features register on the Sites, make any purchases through our Sites, use any of the interactive or public comment features of our Sites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use without legal parental or guardian consent. If we learn we have collected or received personal information from a person under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 13 for which there is no legal parental or guardian consent, please contact us.
The Company is made up of different legal entities. This Privacy Policy is issued on behalf of the Company so when we mention “Company”, “Jomlah Express”, “Jomlah Express mobile app”, “Jomlah Express app”,“App”, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant company responsible for processing your data.
We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
CONTACT DETAILS Attention: Data Protection Officer Email address: help@jx.sa
You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the relevant supervisory authority so please contact us in the first instance.
For any questions or comments relating to this Privacy Policy or the manner in which we collect and use your personal data, please contact us.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
This version was last updated on 2 February 2019 and historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Direct interactions You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Apply for or purchase our products or services;
Create an account or register on our Sites or our Apps;
Subscribe to our service or publications;
Request marketing to be sent to you or further services to be provided to you;
Enter a competition, promotion or survey;
Correspond with us (online or offline including via email addresses and phone numbers), if you contact us;
Post material on our Sites;
Give us some feedback.
Site members may need to share personal information (including financial information) with each other to complete transactions on the Site. You should respect, at all times, the privacy of other Site members.
We cannot guarantee the privacy of your personal information when you share personal information with other Site members so you should always seek information on the privacy and security policies of any other Site members with whom you are transacting prior to sharing any of your personal information with another Site member.
This privacy policy does not cover your release of your personal information to another Site member.
You agree to use any personal information received from another Site member in relation to a transaction on the Site solely in relation to such transaction and shall not use the information received from another Site member for any other purposes (except with the express consent of the other Site member).
You acknowledge and agree that you shall use personal information received from another Site member in accordance with all applicable laws.
By providing us with personal information, you consent to the transfer of your personal information outside of the Kingdom of Saudi Arabia. We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
You must enter your username and password each time you want to access your account or make transactions on the Site.
Choose your password carefully using unique numbers, letters and special characters.
Never share your username and password with anyone.
If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.
The Site may contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Sites may become inaccessible or not function properly. For more information about the cookies we use, please see Section [Collection of your personal information ]above .
You can choose whether or not to allow our Sites to collect and use real-time information about your device\'s location through the device\'s privacy settings. If you block the use of location information, some parts of our Sites may then be inaccessible or not function properly.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at the "Contact US" link at the top of any Site webpage.